FAQs
Frequently Asked Questions
General Questions
Q: What does Dope Moms Unite offer?
A: We offer a mix of digital products to help moms build their businesses and apparel that celebrates motherhood. From eBooks and courses to trendy mom merch, we’ve got you covered!
Q: Where can I shop your products?
A: You can find all of our digital resources and mom apparel right here on our Shopify store. Just browse the categories and find what speaks to you!
Digital Products
Q: What are digital products?
A: Digital products are downloadable items like eBooks, templates, planners, and guides. They’re designed to help you start or grow your business, create passive income, or simply stay organized!
Q: How do I access my digital downloads?
A: Once your payment is confirmed, you’ll receive an email with a link to download your files instantly. Didn’t get the email? Check your spam folder or contact us at info@dopemomsunite.com
Q: Can I resell your digital products?
A: Our products come with personal use licenses unless otherwise stated (e.g., the Ultimate Resell Rights Collection). If reselling is allowed, it will be clearly mentioned in the product description.
Q: Do you offer refunds on digital products?
A: Due to the nature of digital downloads, we don’t offer refunds once the files have been delivered. If you have an issue with your purchase, please contact us, and we’ll do our best to help.
Mom Apparel
Q: What sizes do you offer for your mom apparel?
A: We carry sizes ranging from XS to 3XL, depending on the item. Check the product description for specific sizing information, or reach out if you need help choosing the right fit.
Q: How do I care for my mom apparel?
A: To keep your shirts and hoodies looking fresh, wash them inside out on a gentle cycle with cold water. Avoid high heat when drying to preserve the design.
Q: Do you accept returns or exchanges for apparel?
A: We want you to love your purchase! Please double-check the size guide before placing your order, as all sales are final. If you have any concerns about your order, feel free to contact us, and we’ll do our best to assist.
Q: How long does shipping take for apparel?
A: Orders are typically processed within 3-5 business days and shipping times vary based on your location. You’ll receive tracking info as soon as your order ships!
Other Questions
Q: Do you offer discounts or sales?
A: Yes! Be sure to follow us on social media and subscribe to our email list for updates on flash sales, discounts, and exclusive offers.
Q: How do I contact you if I have a question?
A: You can reach us via email at @info@dopemomsunite.com or through our Contact Page. We’re happy to help!